TERMS & CONDITIONS

LAST UPDATED: DECEMBER 19,2025

‍Algn Pilates, LLC

15530 Annapolis Road Suite 100

Bowie, MD 20715

help@algnpilates.com

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1. ACCEPTANCE OF TERMS

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This site is owned and operated by Algn Pilates, LLC (referred to as "Algn Pilates," "we," "us," and "our"). By accessing and using this site, our mobile application, social media channels, and any other materials made available to you or provided on this site, whether made available for purchase or not, you accept and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.

Please read these Terms carefully. If you do not agree with these Terms, you should not use this site or our services.

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2. AGE REQUIREMENTS

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By using the site, accessing or purchasing any products or services, you warrant that:

  • You are at least 18 years of age and have the legal capacity to enter into a legally binding contract
  • You have read and accepted these Terms
  • You will comply with these Terms

Minimum age to attend group classes is 18 years. Clients aged 12-17 may participate in private sessions only, and a parent or guardian must be present and sign a consent form.

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3. WHAT TO BRING

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Group Reformer Classes

Grip socks are required for all group reformer classes for the safety of our clients and community. These can be purchased at reception while checking in.

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Heated Mat Classes

For heated mat classes, you will need to bring your own mat or rent one at reception. Mat rentals are $5 and towel rentals are $6. You can rent both in a bundle for $9.

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4. CHECK-IN & LATE ARRIVAL POLICY

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If this is your first time at the studio, please arrive at least 15 minutes before your scheduled class for your studio orientation. New clients must be present at the start of class—late entry is not permitted.

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Existing clients have a 5-minute grace period after the class begins. Clients who enter late forfeit the right to hands-on adjustments from the instructor.

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If a waitlisted client arrives hoping for an open spot, they must wait the full 5 minutes to honor our late entry policy.

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5. HEATED CLASSES

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The Hot Room, where our heated classes take place, is heated between 90-100 degrees using infrared technology. Temperatures can rise in our group classes to exceed 100 degrees. Please ensure you are adequately hydrated and medically cleared for hot yoga/Pilates.

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6. BOOKING WINDOWS

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All class packs, new client specials, and single class credits have a rolling two-week booking window, meaning you can book two weeks out from today.

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Our members receive priority booking privileges. All memberships have a thirty-day booking window.

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7. RESERVATION POLICIES

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To reserve a spot in class, you must have a valid credit package or membership on file. To make a reservation, please log in to your account using our mobile app or by visiting our website. If you need to change your reservation, please do so 12 hours or more before the class start time to avoid losing your credit or incurring a late cancellation charge.

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8. CANCELLATION & NO-SHOW POLICY

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We understand that plans change! If you need to cancel a reservation, please do so as soon as possible via our mobile app or website.

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Class Cancellations

  • Cancel at least 12 hours before class to avoid penalties
  • Late cancellations (less than 12 hours before class) or no-shows:

- Drop-in & class pack holders: Lose the class credit

- Membership holders: $15 late cancel fee, $25 no-show fee

  • We do not accept class cancellations via email, Facebook, or Instagram. You are responsible for managing your reservations through your account

Private Training Cancellations

  • Cancel at least 24 hours before your session to avoid penalties
  • Late cancellations (less than 24 hours) or no-shows: You will be charged the full session fee, or a session credit will be deducted from your package
  • Please contact the studio directly to cancel your private training session

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9. WAITLIST POLICY

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If a class is full, we recommend joining the waitlist. If a spot opens, you'll receive an email or text notification based on your communication preferences.

  • If you're added to a class from the waitlist, the late cancellation policy applies. Remove yourself if you can no longer attend
  • If you're not added, your class credit remains available for future use
  • You can check your waitlist position in our mobile app under your schedule
  • If you waitlist multiple classes, you're responsible for managing your reservations to avoid accidental or double bookings
  • Late cancel and no-show fees apply if you do not cancel within the policy timeframe

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10. MEMBERSHIP TERMS

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All Algn Pilates memberships require a minimum commitment of 3 months. After this period, memberships renew automatically on a month-to-month basis.

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Billing & Payments

  • By purchasing a membership, you authorize Algn Pilates to automatically charge your credit or debit card each month for your membership and any applicable late cancellation fees
  • Membership charges will process on your contract renewal date
  • If a payment fails, your booking privileges will be frozen until payment is resolved
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Class Credits & Expiration

Membership credits do not roll over and must be used within the 30-day billing cycle.

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Cancellations & Holds

  • To cancel your membership, email us at help@algnpilates.com with 30 days' notice before your next billing cycle
  • You may freeze your membership for a minimum of 30 days and up to 2 months per calendar year by emailing us with exact dates
  • Memberships cannot be canceled while frozen

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11. MEDICAL CONCERNS & PREGNANCY

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Algn Pilates may decline entry to a class due to injury and other safety concerns including pregnancy. Under these circumstances, we suggest booking a private session and allowing one of our instructors to give you an evaluation. If you are pregnant and in your first trimester, you may take any of our classes with your doctor's consent. After your first trimester, we highly recommend private training so that you can receive the correct modifications and pregnancy-appropriate exercises.

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12. RETURNS & EXCHANGES

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All sales are final. Classes and private sessions are not available for transfer or exchange and cannot be shared amongst clients. All merchandise purchased is considered a final sale and cannot be returned or exchanged.

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13. LOST & FOUND

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Algn Pilates is NOT responsible for any lost or stolen items in the studio. Please email the studio directly at help@algnpilates.com for any items you may have left behind.

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14. STUDIO CONDUCT

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We want you to drop in and take space for YOU. Please leave your cellphones out of the studio during class. Pictures/videos can be taken before or after class starts, but recording is prohibited while class is in session.

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15. SMS TERMS & CONDITIONS

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By providing your phone number, you consent to receive SMS communications from Algn Pilates related to your bookings, reminders, and other studio updates. You may also opt-in to receive promotional messages including sales, events, and special offers.

  • Messages will be sent periodically based on your interactions with our services and your communication preferences
  • Standard message and data rates may apply
  • You can opt-out at any time by replying 'STOP' to any SMS you receive from us
  • If you need assistance, reply 'HELP' or contact us at help@algnpilates.com
  • We are not responsible for any charges from your mobile carrier related to SMS communications

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16. INTELLECTUAL PROPERTY

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The site, products, and services contain intellectual property owned by us and/or by third parties that license the content to us, including without limitation, trademarks, copyrights, proprietary information, designs, patents and other intellectual property rights, as well as the business name, logo, all designs, text, videos, audio files, graphics, other files, and software. Your use of the site, the services and access to any content does not grant or transfer any rights, title, or interest to you in relation to this site, the services, products, or the content.

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17. NO COMMERCIAL USE

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You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever the site, services or the content, our intellectual property in whole or in part without our prior written consent. We reserve the right to immediately remove your access to our site, products and services, content, without refund if you are found to be violating these Terms.

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18. WARRANTIES AND DISCLAIMERS

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This site is provided on an 'as is' and 'as available' basis and to the fullest extent permitted by law we make no representations or warranties about our site and/or the products or services including that:

  • They are suitable, reliable, complete, secure, accurate, or fit for any particular purpose
  • Access will be free of any harmful components (including viruses) or other code that is harmful or may assist in causing harm
  • There is no possibility of failure to store communications or other data

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19. LIABILITY WAIVER

Effective for All Locations Operated by Algn Pilates, LLC

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Electronic Communication Consent

By visiting Algn Pilates or communicating with us via email, you consent to receive communications electronically. We may communicate with you through email, website postings, or social media. You agree that all notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

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Assumption of Risk and Release of Liability

In consideration of my participation in Pilates classes, yoga classes, studio programs, and/or workshops offered by Algn Pilates, LLC, I hereby agree to the following:

Assumption of Risk: I acknowledge that participation in the programs involves inherent risks, including serious injury or death. I fully assume all risks associated with participation, including but not limited to: physical exertion, potential injury, medical conditions, failure to follow instructions, slipping or falling, equipment failure, and other unforeseen hazards. I accept full responsibility for any risks, injuries, or damages that may occur as a result of my participation.

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Medical Responsibility: I affirm that I have consulted with a physician regarding my participation in the programs and have received approval to participate. I warrant that I am physically fit and have no medical condition that would prevent full participation.

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Release of Liability: I, for myself and my heirs, assigns, successors, executors, administrators, and legal representatives, release and agree not to sue Algn Pilates, LLC, its affiliates, officers, directors, agents, employees, or landlords of any premises in which they operate, for any personal injury or property damage sustained during my participation in the programs or use of Algn Pilates facilities or equipment.

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Indemnification: I agree to defend, indemnify, and hold harmless Algn Pilates, LLC, its affiliates, officers, directors, agents, employees, and landlords from any claims, suits, or demands arising from my participation in the programs or presence in the facility.

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Medical Conditions Disclosure: I understand that it is my ongoing responsibility to inform Algn Pilates instructors of any medical conditions, injuries, or surgeries prior to my first class and as necessary thereafter.

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Participation Rights: I understand that Algn Pilates reserves the right to refuse my participation in any program. Except for a monetary refund, I agree that I have no claims against Algn Pilates or its landlords for any such refusal.

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Media Release

I consent to the photographing and recording of my participation in Algn Pilates activities. I authorize Algn Pilates to use these photographs and recordings for promotional purposes, including but not limited to, social media, website, and marketing materials. I waive any right to inspect or approve the use of these materials and release Algn Pilates from any claims related to their use.

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Acknowledgment & Agreement

I have read and fully understand this Combined Liability Waiver and Release. I voluntarily agree to its terms and conditions and understand that this agreement applies to all Algn Pilates, LLC locations.

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20. CHANGES TO THESE TERMS

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We reserve the right to change or modify these Terms at any time consistent with applicable laws and principles, without notice to you. These changes will be effective as of the date we post the revised version on this site. It is your responsibility to review these Terms prior to use and periodically throughout your use of our site and services. If at any time you choose not to accept these Terms, you should not use this site.

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By remaining on this site and your continued use of this site is deemed acceptance of any modifications or amendment of these Terms.

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21. CONTACT INFORMATION

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If you have any questions or concerns about these Terms, please contact us:

Algn Pilates, LLC

15530 Annapolis Road Suite 100

Bowie, MD 20715

help@algnpilates.com

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